Shipping & Returns Policy

*Shipping Returns Policy for Synthetic Wigs*

1. *Return Window*: Returns must be initiated within 7 days of receiving the product.
2. *Return Authorization*: Obtain a return code by contacting our customer service team before sending back the item.
3. *Condition*: The wig must be in its original condition, unworn, unaltered, and with all tags attached.
4. *Packaging*: Ensure the wig is securely packaged to prevent damage during transit.
5. *Shipping Costs*: Customers are responsible for return shipping costs unless the item is defective or incorrect.
6. *Refund Processing*: Once the return is received and inspected, a refund will be processed within 7 business days.

For any further assistance, please contact our customer service team.

*Shipping Policy Within Australia*

1. *Shipping Options*: We offer standard and express shipping options within Australia.
2. *Processing Time*: Orders are processed within 1-2 business days.
3. *Delivery Time*:
- *Standard Shipping*: 3-7 business days.
- *Express Shipping*: 1-3 business days.
4. *Shipping Cost*:
- Standard Shipping: $9.30
- Express Shipping:  $ 14.00]
5. *Tracking*: Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

For any questions or additional details, please contact our customer service team.